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Communicating for Results 11th Edition by Cheryl Hamilton – Test Bank

Original price was: $45.00.Current price is: $34.97.

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  Resource Type: Test bank

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Original price was: $45.00.Current price is: $34.97.

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Test Bank For Effective Communication 11th Edition by Cheryl Hamilton

  • ISBN-10 ‏ : ‎ 1305280261
  • ISBN-13 ‏ : ‎ 978-1305280267

The art of EFFECTIVE COMMUNICATION: A MANUAL FOR BUSINESS AND THE PROFESSIONS, 11th Edition, arms you with the foundational concepts and techniques you need to communicate efficiently in today’s professional world, regardless of your current level of expertise. Encompassing every aspect of the communication process, the text grants you a competitive advantage in any business scenario — enhancing social media engagement, conducting professional interviews, delivering skillful presentations with expert visual aids, assuming a leadership role, engaging in successful teams, and more. Online video clips of common professional scenarios paired with chapter insights provide you with a pragmatic glimpse into the business realm, while Refining Your Career Skills features offer diagnostic instruments to refine your abilities. Moreover, MindTap Communication furnishes an interactive educational tool to assist you in optimizing your course achievements.

About the Author

Cheryl Hamilton, a well-regarded author noted for her writing style and award-winning instruction, holds the title of professor emeritus at Tarrant County College-NE Campus in the Communication Arts Department, where she formerly held the position of department chair and communication professor and continues to deliver lectures each autumn to stay connected with students and explore fresh textbook material. Her numerous accolades — including the Chancellor’s Award for Exemplary Teaching — demonstrate her passion for teaching. Though her expertise lied in business communication and public speaking, Dr. Hamilton taught over 10 distinct communication courses. Throughout her professional journey, she acted as a mentor to many fledgling educators; presented over 40 papers at national conferences; conducted myriad workshops for both large and small enterprises; participated in numerous educational boards; and authored two additional texts — THE FUNDAMENTALS OF PUBLIC SPEAKING and EFFECTIVE COMMUNICATION. A native of Illinois, Dr. Hamilton acquired her bachelor’s degree from Eastern Illinois University, her master’s degree from Purdue University, and her doctoral degree from the University of North Texas.
TABLE OF CONTENTS
Unit I: GRASPING COMMUNICATION IN THE WORKPLACE
Analyze This Real-Life Case: Wal-Mart: Ethical Decisions and Communication Dilemmas
1. Communication and Ethics at Work: Essential Knowledge
2. Establishments in the Workplace: Finding Your Best Fit
3. Addressing Conflict, Cultural Diversity, and Workplace Relationships
Unit II: CUSTOMIZING COMMUNICATION IN THE WORKPLACE
Analyze this Real-Life Case: An Engineer’s Encounter with Communication and Active Listening
4. Proficient Listening
5. Nonverbal Interaction
6. Apprehension, Competence, and Alternate Communication Barriers
Unit III: ENHANCING COMMUNICATION IN THE WORKPLACE
Analyze This Real-Life Case: Amazon: Recruitment Methods That Continue to “Raise the Standard”
7. Foundational Details for All Interview Types
8. The Job Interview
9. Group Interaction and Issue Resolution
10. Engagement and Guidance Within Teams
Unit IV: REFINING ORAL AND WRITTEN COMMUNICATION IN THE WORKPLACE
Analyze This Real-Life Case: Harry Markopolos: Why Wasn’t His Madoff Warnings Heeded?
11. Informative Presentations: Blueprint, Research, Structure, and Deliver
12. Verbal and Visual Supportive Materials
13. Convincing Presentations: Singular or Collective
14. Scripted Communication

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Communicating for Results 11th Edition by Cheryl Hamilton – Test Bank
Communicating for Results 11th Edition by Cheryl Hamilton – Test Bank

Original price was: $45.00.Current price is: $34.97.

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