Medical Office Procedures 9Th Edition By Nenna Bayes – Test Bank

Directory of Contents

Section 1 The Administrative Medical Assistant’s Occupation
Chapter 1 The Administrative Medical Assistant
Chapter 2 Medical Ethics, Law, and Compliance

Section 2 Administrative Duties
Chapter 3 Office Communications: An Overview of Written and Verbal Communication
Chapter 4 Office Communications: Telephone, Scheduling, and Correspondence
Chapter 5 Managing Health Records
Chapter 6 Office Management

Section 3 Practice Economics
Chapter 7 Insurance and Coding
Chapter 8 Invoicing, Compensation, and Retrievals
Chapter 9 Practice Finances

Section 4 Readying for Work
Chapter 10 Preparing for Employment in the Medical Office

Appendix A: Introduction to Medisoft
Appendix B: Transcription Guidelines
Appendix C: ICD-9-CM Information Glossary