Industrial And Organizational Psychology Research and Practice 6th Edition By Paul E. Spector-Test Bank

CHAPTER 10: PRODUCTIVE AND COUNTERPRODUCTIVE EMPLOYEE BEHAVIOR

Educational Objectives

Upon completion of this chapter, students should be able to:

1. Explore the impact of individual traits and environmental influences on work performance.

2. Analyze the significance of Human Factors in work performance.

3. Clarify and examine the factors contributing to Organizational Citizenship Behavior (OCB).

4. Evaluate employee disengagement, with emphasis on absenteeism, tardiness, and turnover.

5. Define and deliberate on the reasons behind Counterproductive Work Behavior (CWB).

TESTBANK
Multiple Choice Inquiries

1. Which of the subsequent is NOT among the three main elements that affect job performance?
a. capability
b. restrictions
c. the Big Five attributes
d. drive
Response: c Learning Purpose: 1 Page: 246-247

2. Adequate job performance necessitates
a. suitable worker abilities.
b. appropriate worker drive levels.
c. an absence of organizational restrictions.
d. all of the mentioned above
Response: d Learning Purpose: 1 Page: 246-247

3. Which of the subsequent statements is INCORRECT?
a. Cognitive ability forecasts performance for a majority of jobs.
b. Cognitive ability is extremely linked to performance for mentally demanding jobs.
c. Younger workers hold greater aptitude; hence age predicts performance.
d. Aligning employee abilities with job KSAO prerequisites bolsters job performance.
Response: c Learning Purpose: 1 Page: 247

4. While determining the essential KSAOs for particular roles, I/O psychologists have predominantly concentrated their selection endeavors on evaluating
a. ability.
b. drive.
c. personality.
d. role characteristics.
Response: a Learning Purpose: 1 Page: 247