Information Systems in Organizations – Chapter 02
ISBN-10: 1111532931 , ISBN-13: 9781111532932
TRUE/FALSE Questions
1. A for-profit organization’s main aim is to optimize shareholder value.
ANS: True POINTS: 1
2. An organization functions as a system, involving inputs, processing, outputs, and feedback.
ANS: True POINTS: 1
3. Value for customers can manifest through lower prices, improved service, higher quality, or product uniqueness.
ANS: True POINTS: 1
4. Organizations safeguard against surpassing budgets and incurring financial losses by enhancing the value of their offerings.
ANS: False POINTS: 1
5. Customer relationship management software often taps into multiple information resources.
ANS: True POINTS: 1
6. Organizational culture embodies the core beliefs and assumptions within a business or organization.
ANS: True POINTS: 1
7. Top-level managers can swiftly establish organizational culture in certain situations.
ANS: True POINTS: 1
8. While disruptive change typically benefits an organization, sustaining change generally has detrimental effects.
ANS: False POINTS: 1
9. Disruptive change frequently leads to the emergence of successful new enterprises, offering consumers innovative products and services at competitive prices and superior functionality.
ANS: True POINTS: 1
Information Systems Test Banks
Test Bank for Information Systems International Edition Tenth Edition by Ralph M. Stair
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