Automotive Service Management 3rd Edition Andrew Rezin-Test Bank

Automobile Service Administration: Principles into Practice comprises a comprehensive handbook for overseeing an automobile repair enterprise. It represents the most extensive text accessible on the competencies and knowledge required to possess, supervise, or direct an automobile repair enterprise.

Informal and rich with actual samples, it advances from fundamental industry knowledge and organizational competencies to sophisticated leadership, strategy, and personnel administration. Over 30 pivotal subjects scrutinize the skills and concepts of automobile service administration, from repairs and assets, to financial predicting and addressing customer disputes.

The 3rd Edition includes the most current recommendations on leadership, industry skill sets, and pragmatic implementations. It involves a prototype ASE C1 Service Consultant Exam to aid in your preparation for this certification exam.